Warranty Policy

We stand behind the quality of all our products. Every item comes with a warranty period that is either specified on the product page of our website or follows the official warranty provided by the brand manufacturer.

Warranty Coverage

• The warranty covers manufacturing defects and functional issues under normal usage.

• The warranty period varies by product and will be clearly indicated on each product’s detail page.

• If not specified, customers may refer to the official warranty period set by the original brand.

Warranty Claims

• To request a warranty claim, please contact us via email within the warranty period and provide:

1. Order number

2. Product name and description of the issue

3. Photos or videos clearly showing the defect

• Our support team will evaluate the case and advise on the next steps.

Solutions Provided

Depending on the product and issue, warranty claims may be resolved by:

• Repair: Fixing the defective part.

• Replacement: Sending a new unit of the same product (subject to availability).

• Refund: Only if repair or replacement is not feasible.

Exclusions

The warranty does not cover:

• Normal wear and tear, scratches, or cosmetic damage.

• Damage caused by misuse, accidents, or unauthorized modifications.

• Issues resulting from using the product in ways it was not designed for.

• Consumables or accessories (e.g., packaging, small detachable parts) unless stated otherwise.

Return Shipping Costs

• If the product is confirmed to have a quality issue, we will cover the return shipping costs.

• Customers must first obtain approval from our support team before sending items back. Unauthorized returns will not be accepted.